Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.
Home » Additional Web Policies

Additional Web Policies

The VA for Vets website adheres to all Department of Veterans Affairs web policies. Additional steps have been taken to ensure the website is accessible and easy to use. The information below covers the following topics: Accessibility, Browser Compatibility, Cookies, and JavaScript.


To ensure that visually impaired users are able to more easily distinguish content and contrast color schemes, specific areas within the VA for Vets site have been created to meet compliancy standards and assist with these needs. Techniques such as providing methods for skipping repetitive navigation and avoiding non-distinct link labels, in addition to proper header tags, alternate text and table headers, have been implemented throughout the site.

The following features are also available throughout the site:

  • A text equivalent for every non-text element has been provided.
  • Synchronized closed captioning, audio descriptions and text transcripts are available for multimedia presentations.
  • Information conveyed with color is also available without color. WCAG-recommended text/background color contrast ratios are used. Colors schemes associated with color vision deficiency are not used.
  • Content is readable without requiring an associated style sheet.
  • Time-based content can be paused with user controls.
  • Data tables use appropriate mark-up to identify headers and associate them with data cells.
  • Frames are titled.
  • Pages are designed to avoid rapid screen flicker.
  • Pages that utilize scripting languages contain functional text that can be read by assistive technology.
  • Links to all required plug-ins are provided.
  • Forms are designed to be accessible to those using assistive technology.

For more information, see the VA’s Section 508 accessibility policy.

Browser Compatibility

This site has been optimized for the browsers and platforms in the table below.

Table containing list of browsers for which site was optimized
Browser Windows Mac
Firefox 3.6., 4.0 n/a
Internet Explorer 7.0, 8.0, 9.0 n/a
Safari n/a 5.0
Chrome 10.0 n/a

Microsoft Internet Explorer 6 users are recommended to upgrade (free) to Internet Explorer 8 or 9 or alternatively use the latest version of Firefox.

Internet Explorer browsers may return the “Webpage has expired” message when the Back button is pressed. If this occurs, press the Refresh or Back button again.


If you encounter an error page on the site, try to clear the browser's cache and delete the cookies.

The instructions for clearing the cache and cookies may be different for each browser and version, so please check the browser's help menu if you need assistance.

For more information about cookies, see the VA’s privacy policy.


You need to enable JavaScript for this site to function properly. To enable JavaScript, follow these step-by-step instructions:

Internet Explorer

  1. Select Tools from menu
  2. Click Internet Options
  3. To enable your browser for JavaScript:
  • Click Security tab at top
  • Select Custom Level
  • Scroll down to Active Scripting
  • Click option to Enable
  • Click OK to accept changes

Safari for Mac OS

  1. Select Preferences from the Safari menu
  2. Click Security
  3. Check Enable JavaScript
  4. Close the window
  5. Click Reload


The user selects the buttons displayed under the video player to control video settings and can tab through any of the items.

Video Controls
If the user wants to access any of the previous option use shift+tab.
  • To play the video access Play Button and hit enter
  • To pause the video access Pause Button and hit enter
  • To turn the volume up for the video access Volume Up and hit enter
  • To turn the volume down for the video access Volume Down and hit enter
  • To mute the video access Mute Button and hit enter
  • To unmute the video access Unmute Button and hit enter
  • To fast forward the video access Fast Forward Button and hit enter
  • To rewind the video access Rewind Button and hit enter

+ Required plugins [ Get Viewer Software ]